You will need to set up your personal voicemail message on to your new mobile phone account.
If you ring 123 from your mobile you will be given the option (option 1) of setting your personal message.
Please see below a recommended message for you to use.
“You are through to the voicemail of (insert first name and second name) of R.E.A.L. Education. I'm sorry I can't answer the phone right now but if you would like to leave a message I will get back to you as soon as possible. If your call is urgent please call out head office on 01158 220 400. Thank you.”